In today’s intensely competitive benefit plan market, getting your teams aligned creates a dramatic competitive advantage. When your Product, Sales, Implementation and Relationship Management teams collaborate and share information, you increase the value you can offer your client as a plan provider – which in turn improves satisfaction and loyalty.

In our new exclusive Whitepaper, Aligning Sales and Service Teams to Maximize Client Value, you will learn how to:

• Give your Product Managers more time – and free them up to work on strategic initiatives and develop products and services proven to resonate with customers.
• Enable your Sales team to engage in a more consultative, prescriptive process that improves customer satisfaction, plus how to ensure a smooth handoff to implementation.
• Help your Implementation teams combine crucial data with collaboration tools and a well-governed process to ensure smoother, faster client launches while keeping costs in line.
• Empower your Relationship Managers to become more trusted advisors to their clients, gain credibility, drive more repeat business and reduce churn.