Webinar Series

Conquering Assessment Fatigue: How Client Assurance Teams Answer Once and Win More Business

Wednesday, November 4

11:00 AM ET / 8:00 AM PT

US / CAN

11:00 AM ET / 8:00 AM PT

EU / UK

11:00 AM CET / 10:00 AM GMT

AU / SG

11:00 AM AEST / 8:00 AM SGT

AUS / NZ

12:00 AM – 6:30 AM AEST

IND / SA

6:30 PM – 1:00 AM IST

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Your team answers the same security question over and over. One customer wants a yes/no checkbox, another wants an essay in a custom due diligence questionnaire (DDQ), and a third buries it at row 147 of a 312-row spreadsheet. The control never changes. The wording does, and every rewrite sits between your company and a signed contract or a renewal.

Join ProcessUnity Director of Exchange Operations Eddie O’Dell and Chief Trust Officer Dave Stapleton for a practical session on running client assurance as a revenue function.

You’ll learn how to:

  • Set levels of assurance, starting with what customers can already see about you
  • Build a trust package and control library that answers questions before customers ask
  • Triage every incoming request in 60 seconds
  • Let AI draft routine answers while your experts own the ones that matter
You’ll leave with a seven-step action plan and a look at how the ProcessUnity Global Risk Exchange lets you complete one assessment and share it with every customer who asks, at no cost.
Speaker 1 Name

Scott West

VP of Product Marketing, ProcessUnity

Scott West is Vice President of Product Marketing at ProcessUnity, where he leads product strategy and go-to-market initiatives for the company’s industry-leading third-party risk management and cybersecurity solutions. In this role, he is responsible for shaping product positioning and messaging, driving launch execution, and overseeing cross-functional marketing functions including content, brand, public relations, and graphic design. His work helps enterprise risk, procurement, and security teams understand and adopt innovative approaches to automate and mature their risk programs.

Prior to ProcessUnity, Scott built a career at the intersection of technology and risk management, translating complex product capabilities into clear customer value. As a regular contributor to ProcessUnity insights and thought leadership, he frequently speaks on topics such as product innovation, AI-enabled risk management, and best practices for modern third-party risk programs.

Speaker 2 Name

Eddie O'Dell

Director of Exchange Operations, ProcessUnity

Eddie O’Dell has spent nine years at ProcessUnity as a cybersecurity professional supporting the third-party experience on the Exchange. He and his teams work side by side with vendors through onboarding, profile completion, and evidence reviews, giving him a practical view of what Third Parties need to succeed and where they run into friction. Eddie brings that perspective to the ProcessUnity Exchange community, with a focus on making participation simpler, faster, and more valuable for everyone involved.

Speaker 3 Name

Dave Stapleton

Chief Trust Officer, VP, ProcessUnity

David Stapleton is the Chief Trust Officer at ProcessUnity, the global leader in third party risk management solutions. With over fifteen years of experience building and leading cybersecurity, risk, and compliance programs across both government and private sectors, David has held pivotal roles at the U.S. Food and Drug Administration, Indian Health Service, and was an early contributor to the development of the FedRAMP program. At ProcessUnity, he oversees trust, security, and risk functions, aligning internal operations with the evolving needs of customers and regulators. As a Certified Information Systems Security Professional (CISSP), David frequently writes and speaks on topics including third-party risk, security leadership, and building trust in modern SaaS environments.

Speaker 4 Name

Speaker 4 Name

Speaker 4 Title

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NOTE: Due to the confidential content in this webinar, only valid corporate email addresses will be accepted.